General

Logging in to Stanza

• How can I get access to Stanza?
• Why can’t I log in?
• I logged in and lost my progress. What happened?

Navigating Stanza

• Why are some lessons or chapters locked?
• Why can't I move to a new session?
• What does the "Keep scrolling to see your incomplete activities" message mean?
• Why do I see a "Come back tomorrow" message?

Stanza Activities

• I’m seeing "Diaphragmatic breathing" but I already completed it. Am I stuck?
• Why can't I hear anything when I play the "Just Words and Pictures" activity?
• Why does my phone go to sleep while the Pacing timer is running?
• Why can’t I create a new Sleep Plan?
• Why do I see a “Complete previous Sleep Plan” message?
• Why do I have to create a new Sleep Plan to get Sleep Reminders?

Learn More About Stanza

• What Is Stanza?
• How do I use Stanza?
• Is Stanza effective?
• I have a Stanza issue. What should I do?